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Terms & Conditions


Returns are not accepted for any sale product in the outlet selection.


By browsing and using this website, you are agreeing to comply with and be bound by these terms and conditions of use, which together with our privacy policy, govern Laura Lee Jewellery's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use this website. is a site operated by Laura Lee Jewellery.  

The below is a simplified version of our full Terms & Conditions - for the full version please click here >>> Laura Lee Terms & Conditions (FULL)



Access to this site is permitted on a temporary basis. We reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. Occasionally, there may be restricted access to some parts of, or our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


We intend to update our site regularly, and may therefore may change the content at any time. If necessary, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


The content of the pages of this website, including product details and pricing, is for your general information and use only. It is subject to change without notice. We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website, and any products, services or information available through this website, from the date of the publication of the revised terms and conditions on this website. It is your responsibility to check this page regularly to ensure you are familiar with the current version.


It is our intention to represent all product/service information; whether in the form of text description or images; as truthfully and accurately as possible to the best of our knowledge. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors outside our control and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


We are not liable for your use of any information or materials on this website, this will be done entirely at your own risk. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, content and product design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of this material in any form is prohibited other than in accordance with the following:

+ This website and its content and products is copyright of Laura Lee Jewellery - © Laura Lee Jewellery 2015. All rights reserved.

+ You may print or download to a local hard disk extracts for your personal and non-commercial use only.

+ You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

+ You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

+ Unauthorised use of this material or this website may give rise to a claim for damages and/or be a criminal offence. 


Occasionally, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Your use of this website and our products/services and any dispute arising out of such use is subject to the local laws of United Kingdom.


All gift cards and credit notes are valid for a year since the day they are emitted, unless stated otherwise.


Personalised items will take 10 to 15 working days, as long as the blank item you requested is in stock. If the blank needs to be made from scratch, the order will take up to 4 weeks.

If your piece requires a custom artwork, we will email it to the email provided on your order. We will be able to stick to the timeline mentioned on the previous paragraph as long as you get back to us as soon as possible after we've contacted you. Delayed replies will likely cause production delays.